Terms and Conditions
Service Agreement
These Terms and Conditions govern your use of Tyrionexava Financial Planning's subscription service and website.
By subscribing to our service or using our website, you agree to be bound by these terms and conditions.
Important Definitions
For clarity, the following terms have specific meanings:
- Service: Our monthly financial planning subscription including consultations, analysis, and personalized recommendations
- User/Client: Any individual or entity that subscribes to or uses our financial planning services
- Content: All information, materials, tools, and resources provided through our service
- Agreement: These Terms and Conditions along with our Privacy Policy and any additional service agreements
Your Responsibilities
As a client, you agree to:
- Provide accurate and complete financial information for effective planning
- Maintain the security and confidentiality of your account credentials
- Use our services only for lawful purposes and in accordance with these terms
- Confirm that you are at least 18 years of age and legally capable of entering contracts
Service Usage Guidelines
To maintain service quality for all users, the following activities are prohibited:
Prohibited Activities
- Using our service for any illegal or unauthorized purpose
- Transmitting harmful, offensive, or inappropriate content
- Sending spam or unsolicited communications through our platform
- Interfering with or disrupting our service or servers
Intellectual Property Rights
All content, software, and materials provided through our service remain the intellectual property of Tyrionexava Financial Planning.
We grant you a limited, non-exclusive license to use our service for personal financial planning purposes only.
Privacy and Data Protection
Our collection and use of your personal information is governed by our Privacy Policy, which forms part of this agreement.
By using our service, you consent to the processing of your personal data as described in our Privacy Policy.
Payment Terms and Conditions
Our subscription service costs RM 250 per month, inclusive of 6% GST where applicable. Payment is due monthly in advance.
- We accept payment by credit card, debit card, and online banking transfer through authorized payment processors.
- Your subscription will automatically renew each month unless cancelled at least 7 days before the renewal date.
- Refunds are provided on a case-by-case basis for unused services, subject to our refund policy terms.
Limitation of Liability
Our liability for any claims arising from use of our services is limited to the amount paid for services in the 12 months preceding the claim.
We provide general financial guidance and are not liable for specific financial outcomes or decisions made based on our recommendations.
Dispute Resolution Process
We encourage resolution of disputes through the following methods:
Malaysian Arbitration
Disputes that cannot be resolved directly may be subject to arbitration under Malaysian arbitration rules.
Alternative Resolution
We participate in alternative dispute resolution procedures for consumer complaints where applicable.
Service Termination
Either party may terminate this agreement with 30 days written notice. We may terminate immediately for breach of these terms.
Upon termination, your access to our service will cease, though certain provisions of these terms will survive termination.
Changes to Terms
We may modify these terms periodically to reflect changes in our services or legal requirements.
Significant changes will be communicated via email at least 30 days before taking effect.
Applicable Law
These terms are governed by Malaysian law and subject to the jurisdiction of Malaysian courts.
Severability of Terms
If any provision of these terms is deemed invalid, the remaining provisions will continue to be valid and enforceable.
Complete Agreement
These terms, together with our Privacy Policy, constitute the entire agreement between you and Tyrionexava Financial Planning.
Questions About Terms
If you have questions about these Terms and Conditions, please contact us using the information provided in our contact section.
Email Address: info@tyrionexava.com
Phone Number: +60 12 0208 8151
Business Address: 45 Jalan Sultan Ismail, Kuala Lumpur 50250
These terms are effective as of July 15, 2025
Version 2.1 - Last updated July 15, 2025